Spa Policies

Greetings,

Unfortunately 1 on 1 Spa and many businesses like ours are now closed per order of the town of Acton while we ride out this Public Health Emergency.

We want to thank everyone for their support at this time, we are nothing without our clients! 

During these tough times here are some things we can do together to make sure our spa of 15 years, that we love so much, can continue to serve you with much needed TLC when this is over...

 

  1. Leave reviews on google, yelp or trip advisor about the spa or your favorite team member.

  2. Tag some some fun skincare pics that remind you of us.

  3. Spread the love, like, comment & share our content.

  4. Make any future appointments you may need online.

  5. Purchase gift certificates online for future appointments or for someone you know who will be needing some R&R. (AKA everyone)

  6. In need of product? Stay tuned product shipping solutions soon to come. 


Many Thanks and healthy wishes!

The Personal Care Team at 1 on 1 Spa

 

Cancellation Policy - Suspended
Please give 24 hours notice for one appointment, 48 hours for multiple appointments of any cancellation. A credit card number must be given to hold your appointment. A charge of $35 per service will be charged with less time than our policy notice (waxing excluded). 

 

Cell Phones 
When you enter 1 on 1 Self Indulgence, we would like you to forget the demands of your every day life. To achieve this special moment of relaxation as well as for the respect of others trying to escape, we ask that you please leave your cell phone in your car, or set it to the vibration mode prior to entering our facility. Thank you for your understanding on this delicate matter.

 

Gratuity*
Gratuity is accepted either as cash, check or credit card. Normal gratuity practice is 15-20% of total treatment price. If you are having multiple services it is best to wait until the end of all services for gratuity to ensure your relaxation and our Front Desk can assist you with any questions and distribution of your kind gratuity. Groups or Spa Parties will be automatically charged 20%.

Payment Options
For your convenience we accept cash, debit cards, checks*, all major credit cards, and 1 on 1 Self Indulgence Gift Cards. Spa Finder Gift Cards are also accepted. Prices and services are subject to change without prior notice.
*Please be aware that we will charge $30 fee for any checks that are returned.

 

The Day of Your Appointment
Please plan to arrive 15 minutes prior to your appointment to complete any required client questionnaires, and then take advantage of the peaceful prelude to your chosen treatment. You can also fill out your form online prior to appointment through a link provided. Late arrivals may result in a shortened treatment time.

 

Use of Facilities
Use of showers and hydro tub is permitted only with certain treatments and packages. Please inquire with Front Desk prior to your visit for clarification on whether your treatment includes use of showers and/or hydro tub.

 

Lost and Found
Please make sure you have all your personal belongings before you leave, we will do our best to remind you, however, we are not responsible for any lost or stolen personal belongings.

 

Gift Cards
1 on 1 Self Indulgence offers Gift Cards for your convenience. Our Gift Cards can be used as debit cards, and the amount can be replenished as needed. Gift Cards can be used towards any service and/or retail product offered at our facility. Please note that our Gift Cards are non refundable and cannot be exchanged or redeemed for cash. We are not responsible for lost or stolen Gift Cards. Click here to purchase a Gift Card.

 

Gift Cards are available for any dollar amount that you so choose. So you may choose an amount, and then let the holder of the Gift Card choose the treatment or product that they desire. A perfect gift for men, women and teens!

 

Pricing and Services
1 on 1 Self Indulgence pricing and services are subject to change without prior notice. 

 

 

457 Great Road Acton, MA 01720

978.266.1800

© 2013 - 2019  1 on 1 Self indulgence, Inc. All rights reserved.

  • Facebook
  • Twitter
  • Instagram